FAQs
Good questions. Clear answers.
Bold thinking. Practical change. Stronger charities.
Explore the proposed ways to work together, what to expect and how our forthcoming toolkits can support your own team.
Who do you work with?
We work with charities at different stages—from growing organisations strengthening their foundations to established charities navigating change. We’ll discuss your priorities, resources and the support you need before recommending a scope.
Do we have to be in crisis to work with you?
No. Many organisations seek support because they are growing, planning a transition or want to address a recurring challenge before it becomes urgent.
Can you help with just one area?
Yes. You can engage us for a specific governance, operational or fundraising project. We will flag relevant connections to other areas so you can make informed decisions about scope.
Can we improve without hiring a consultant?
Yes. Our forthcoming self-service toolkits are designed for organisations that want their own teams to lead improvement. They combine editable templates with guidance and implementation tools. You will be able to choose Operational Excellence, Fundraising Mastery or Governance for A$350 per set, or all three for A$950.
Are the toolkits available now?
They are in development. No payment is taken at this stage. Interest registration is preview-only until an approved destination and Privacy Notice are connected.
What is included in the complete bundle?
All three toolkit sets: Operational Excellence, Fundraising Mastery and Governance. At A$950, the bundle saves A$100 compared with buying the three sets separately for A$1,050.
Do the toolkits include consulting support?
They are designed for independent use. Consulting support is separate and can be scoped if you would like help adapting or implementing the tools. File formats, licence terms and any support or updates included will be stated clearly before purchase opens.
Will the templates suit our organisation?
They are designed to be adapted to your organisation’s size, structure and circumstances. Templates require your team’s judgement and approval. Specialist matters may need appropriate professional advice; the toolkits do not guarantee compliance or funding outcomes.
Do you implement your recommendations?
We can. Depending on the engagement, we can provide advice, deliver agreed outputs, work alongside your team on implementation or provide fractional executive capacity. Responsibilities are set out in the proposal.
What is fractional executive support?
It is an arrangement that gives your organisation agreed access to senior leadership capacity on a part-time basis. We define priorities, time commitment, authority, reporting and review points together.
Can you work with our board and our executive team?
Yes. We can support both and help clarify how they work together. At the start, we agree who commissions the work, who makes decisions and how findings will be shared.
Can you help with founder or leadership transitions?
Yes. Our proposed offer includes clarifying future roles, responsibilities, decision-making and handover priorities. We approach transitions with respect for the organisation’s history and focus on its future needs.
Can you guarantee fundraising results?
No. Funding decisions depend on many factors. We help strengthen the strategy, proposition, relationships and processes that support fundraising, with agreed deliverables and realistic expectations.
Do you offer legal, audit or accounting services?
Our proposed services focus on organisational advice and implementation. Where work requires specialist legal, audit, accounting or other regulated advice, the scope will identify that need and the appropriate professional involvement.
How are fees agreed?
We agree fees and scope before work begins. Depending on the engagement, this may be a fixed project fee or an ongoing arrangement for fractional support. The proposal sets out deliverables, responsibilities, timing and any exclusions.
What if we have a limited budget?
Tell us early. We can explore whether a focused scope or staged approach would be useful. Any engagement needs enough capacity to deliver meaningful work.
Can we work with you remotely?
Remote and in-person arrangements are agreed for each engagement, including any travel costs. Geographic coverage is pending founder approval.
How do you handle confidential information?
Confidentiality, access to information and data-handling responsibilities will be agreed before work begins. Please do not include sensitive client, donor or personnel information. Website forms are disabled in this preview; the Privacy Notice and handling process are pending approval.
What happens after we enquire?
Once enquiries are enabled, we will explore your needs and fit. If there is a useful role for us, we develop an agreed proposal. There is no obligation to proceed. This draft does not send enquiries.
Bold thinking for big ambition.
Let’s challenge what’s holding you back.
Tell us what you’re navigating. We’ll explore where we could help.